Privacy Policy

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Effective Date: November 20, 2025

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At IT Solutions by Ayana, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or complete forms.

 

Information We Collect

We may collect the following personal information:

• Email address and contact details: when you fill out a Microsoft Form or book through Calendly

• Service preferences and responses: submitted via Microsoft Forms

• Appointment details: scheduled through Calendly

• Payment information: securely processed via payment processors (Square, Stripe, Wix). We do not store your full credit card details.

 

How We Use Your Information

We use your information to:

• Confirm and manage appointments

• Understand your service needs

• Process payments securely

• Send booking confirmations and service updates

• Share occasional promotional offers (only if you opt in)

 

Data Security

We use trusted third-party platforms (Microsoft Forms, Calendly, and payment processors) that follow industry-standard security protocols. Your data is encrypted during transmission and access is limited to authorized personnel only.

Email Communications

You may receive emails related to your appointment or service. You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email footer.

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Your Rights

You have the right to:

• Request access to your personal data

• Ask for corrections or deletion

• Withdraw consent for promotional communications

To exercise these rights, contact us at info@itsolutionsbyayana.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

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